General terms and conditions
Options
Options are issued with a maximum term of 14 days up to and including 14 days before the activity date.
Definitive reservation
A requested reservation is final once Hotel La Boutique has received the payment. If Hotel La Boutique has not received payment 3 weeks before the date, Hotel La Boutique reserves the right to to release the room(s) to third parties. If you book through Booking.com, a reservation will be made on your behalf. credit card. Booking.com guarantees this amount, so we see this as 100% prepayment.
Payments
- We ask for 100% prepayment of the reservation value. Tourist tax may be paid on site If you book through Booking.com, a reservation will be made on your credit card. Booking.com guarantees this amount, so we see this as 100% prepayment.
- If you consume drinks and/or food in the restaurant located below the hotel during your stay, you to pay this here on the spot. This amount cannot be credited to your room number and only after the end be paid for your stay.
Cancellation Policy
- You can cancel your room up to 48 hours prior to your reservation with 100% cash refund.
- Within 48 hours before the activity date, 100% of the reservation value will be charged.
- In case of a No Show, 100% of the reservation value will be charged.
Number of guests
The number of guests you specify may be changed up to 48 hours before the activity date.
Please inform us of your dietary requirements in advance.
Check-in
- You can check in from 15:00 until 18:00 at the latest. If you want to check in later, please contact the reception in advance. hotel.
- Hotel La Boutique is entitled to consider the reservation for accommodation as cancelled when the guest did not report to him by 6 p.m. on the first reserved day, or the guest did not report in time to arrive at a later time and the catering company has not objected to this.
- We work with digital keys that give you access to the hotel room via your mobile phone. If you do not have a smartphone, please contact us in time so that we can issue a pass for you. can create.
External facilities
It is not permitted to use third parties/external suppliers.
Lost and found
- Objects lost or left behind in the building and appurtenances of the catering establishment, which are discovered by the guest If found, they must be handed in to the catering establishment as soon as possible.
- Objects of which the rightful owner has not registered within one year after their delivery to the If the catering company has reported the property, the catering company will acquire ownership.
- If the catering company sends objects left behind by the guest, this will be done entirely at the guest's expense. account and risk of the guest. The catering company is never obliged to send.
Liability
- Hotel La Boutique accepts no liability whatsoever in connection with damage caused by theft, embezzlement or loss of items located in the rented space. The owner/interested party is liable for all risk in the rented space. The customer indemnifies the catering company against claims from guests in this regard.
- If Hotel La Boutique receives goods or if goods are stored in any way whatsoever, be deposited, kept and/or left behind by anyone without Hotel La Boutique being required to do so If any compensation is agreed, Hotel La boutique is not liable for any damage to or in connection with that goods in any way whatsoever unless the catering company has deliberately caused this damage, or the damage is the result of intent or gross negligence on the part of the catering company.
- The customer and the guest and those accompanying them are jointly and severally liable for all damage that may occur catering company and/or any third party is and/or will arise as a direct or indirect result of an attributable shortcoming and/or unlawful act, including violation of the house rules, committed by the customer and/or the guest and/or those accompanying him, as well as for any damage caused by any animal and/or any property of which they are the holder or which is under their supervision.
General obligations of the guest
- The guest is obliged to adhere to the house and behavioral rules applicable in the catering establishment and to reasonable instructions from the catering company. The catering company must comply with the house rules and rules of conduct make a clearly visible location known or provide it in writing. Reasonable indications may be are given orally.
- The guest is obliged to cooperate with reasonable requests from the catering company in the context of his legal obligations regarding, among other things, safety, identification, hygiene and limitation of nuisance.
DRUGS / SMOKING
- It is prohibited at all times to use or possess drugs in the hotel.
- Smoking is not allowed in the hotel room; smoking out of the window is considered smoking in the hotel room. If you want to smoke, there is a shared roof terrace on the second floor where you can smoke. There are 2 studios next door, so please take noise pollution into account.
Other provisions
- You are not alone in the hotel, so try to keep noise to a minimum in the evening.
- Keep public areas tidy
- Anything in the rooms that is not yours, you must leave in the room. If you take something that is not yours, If it is yours, we will report it as theft and charge your credit card for the sales value.