General terms and conditions
Options
Options are issued with a maximum term of 14
days up to 14 days before the activity date.
Reservation and Payment
A reservation is final once Hotel La Boutique has received the
payment has been received. If payment has not been received within 48 hours before the date
of the activity has been received, Hotel La Boutique reserves the right
to release the room(s) to third parties. When booking via Booking.com is becoming
the reservation guaranteed by your credit card, which we consider as a
prepayment of 100%.
Payments
We ask for 100% advance payment of the
Reservation value. Tourist tax can be paid on site.
If you via Booking.com books, the reservation becomes
guaranteed via your credit card and we consider this as 100% prepayment.
Any drinks or meals consumed in the restaurant below the hotel
must be paid on site immediately after consumption. This amount cannot be
are added to the room numbers.
Cancellation Policy
We offer three rates with different
cancellation policy:
- Non-Refundable
Rate: This reservation cannot be cancelled or modified and
the payment is non-refundable regardless of the circumstances. - Normal
Rate: You can make your reservation up to 48 hours before the scheduled
Free cancellation on the arrival date. For cancellations made within 48 hours before the
On the arrival date, 100% of the reservation value will be charged. - Flexible
Rate: You can cancel free of charge up to 12:00 on the day of arrival.
After 12:00, 100% of the reservation value will be charged.
Bee No Show always becomes 100% of the
reservation value charged.
Number of Guests
The number of guests specified can be changed up to 48 hours before the
Activity dates may be changed. Please inform us of any dietary requirements in advance.
Check-in
Check-in is possible from 3:00 PM until 8:00 PM at the latest
If you wish to check in later, please contact the hotel in advance.
Hotel La Boutique reserves the right to cancel the reservation
if the guest has not arrived by 8:00 PM on the first reserved day
reports, unless otherwise indicated in a timely manner and there is no objection from the
catering company.
We work with digital keys for access to the rooms
via your mobile phone. If you do not have a smartphone, please contact us in advance
Please contact us so we can create a card for you.
External Facilities
It is not allowed to use services or
third-party products.
Lost and found
Lost items should be reported to the hotel immediately.
be surrendered. If the owner does not register within one year after surrender
reports, the item becomes the property of the hotel. Any costs for the
Returns of found items are at the guest's expense.
Liability
Hotel La Boutique is not liable for damage caused by
theft, loss or damage to personal belongings in the room
The guest is responsible for any damage that occurs during the stay.
caused to the hotel or to third parties.
Borg
A deposit is required for certain room types:
At a studio a deposit of €200.
At a family room a deposit of €100, if there are more than 2 guests is booked.
The deposit must be paid in advance or upon check-in. If no damage or violation of the house rules has been detected, the deposit will be refunded within 7 days of check-out.
General Behavior
The guest is obliged to adhere to the house rules and
to follow reasonable instructions from the catering company. This includes:
other compliance with safety, hygiene and behavioral regulations.
Drugs and Smoking
The use of drugs in the hotel is strictly prohibited
prohibited. Smoking is not allowed in the rooms; smoking from the window is prohibited.
Smoking is also considered smoking in the room. There is a special smoking terrace on the
second floor available.
Other Provisions
Noise pollution should be kept to a minimum.
Please keep public areas clean and respect hotel property.
